7/24/2022

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Virgin Media has worked with Scope to ensure those with accessibility requirements can enjoy the magic of meeting Santa; There are dedicated sessions for disabled families and those who are shielding, plus a selection of slots reserved for Virgin Media customers; Families can register for a slot from 20 November by visiting www.virginmedia.com. Help and Support from Virgin Media. We have articles, videos and troubleshooting guides.

Since then, Virgin Media claims it is unable to complete my installation or deal with problems with the service. Apparently its system shows the installation as complete and our account as active. Up to 80 channels at your fingertips with Virgin TV Go. Created with Sketch. Home Live TV Box Sets & Movies Saved Settings. Virgin Media; Build: 4.29.11. At Virgin Media Business, we offer a complete digital platform packed with next generation products, applications and services to business customers. ← Find out more → Close.

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Changes to our Acceptable Use Policy for Virgin Media Mail

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To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. If you want to know more, the updated sections are 6.6 - 6.9.

These changes affect all Virgin Media email addresses ending in the following:

@virginmedia.com

@ntlworld.com

@blueyonder.co.uk

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@virgin.net

What’s changing?

From the 8th September 2014, you’ll need to access your Virgin Media Mail mailbox at least once every 90 days. This can be via our Webmail service, an email client such as Microsoft Outlook or Apple Mail, or from a mobile device.

What if I don’t do this?

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If your mailbox isn’t accessed within a 90 day period, we may suspend access to your mailbox without prior notice. If we do this, your mailbox will remain suspended for 60 days.

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What happens next?

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Don’t worry. If you’d like to reactivate your mailbox during this time, you can call our team on 0800 519 6986.